Our Commitments

At Holland House, we believe creativity should be built on fairness, safety, and inclusion. We’re committed to creating a culture where freelancers, clients, and communities feel respected and supported.

Here you’ll find our key commitments, which guide how we work every day.

Equality, Diversity & Inclusion

Holland House is committed to promoting equality, diversity, and inclusion in all areas of our work. We believe that diverse voices and perspectives strengthen creativity and improve outcomes, especially in health and community-focused projects.

  • We are an equal opportunities organisation and do not discriminate on the basis of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

  • All recruitment, training, and project opportunities are open to everyone based on skills, experience, and merit.

  • We design and deliver projects that are accessible and inclusive, with content tailored to reach underrepresented communities.

  • Harassment, bullying, or victimisation of any kind is not tolerated.

Overall responsibility for EDI rests with the Director, Jodie Bailey. This policy is reviewed annually.

Safeguarding Statement

Holland House is committed to safeguarding the welfare of everyone we work with, including children, young people, and vulnerable adults.

  • We comply with UK safeguarding legislation and follow best practice in all our projects.

  • All staff and freelancers are expected to uphold safe working practices and report any concerns immediately.

  • For projects involving children, young people, or vulnerable adults, we ensure appropriate checks (including DBS where required) and risk assessments are in place.

  • We take all allegations of harm or abuse seriously and act in line with statutory procedures.

Overall responsibility for safeguarding rests with the Director, Jodie Bailey. We aim to create a culture where everyone feels safe, respected, and able to raise concerns.

Accessibility Commitment

Holland House is committed to inclusion. We want our services and projects to be accessible to everyone, regardless of background, culture, or circumstance.

  • We use clear, plain English in our materials.

  • All video content is subtitled, with alternative formats available on request.

  • We welcome families from all backgrounds and will adapt materials or processes where needed.

If you need information in another format, language, or require additional support to participate in a project, please contact us — we’ll do our best to meet your needs.